Terms of Service - SelectaVivienda

Terms of Service

Last updated: 2025

Welcome to SelectaVivienda, offering exclusive luxury apartment selection services. These Terms of Service govern your use of our platform, accessible at selectaviv.com, and all related offerings provided by SelectaVivienda.

1. Acceptance of Terms

By accessing or using our services, you agree to comply with these Terms. If you do not agree, please refrain from using our platform.

2. Services Overview

SelectaVivienda provides three categories of offerings:

3. Booking and Payment

All bookings require full payment at the time of confirmation. Methods are detailed at checkout. If you encounter any issues, contact us via contact form.

4. Refund Policy

4.1 Luxury Apartment Selection Services

Cancellations made at least 14 days prior to the scheduled appointment are eligible for a full refund of all payments made, processed via the original payment method within 14 days. Cancellations made less than 14 days before the appointment are not eligible for a refund due to resource commitments. However, you may transfer your booking to another date subject to availability and prior agreement.

4.2 Information Product Purchases

Digital products are eligible for a full refund if requested within 7 days of purchase. To request a refund, submit your request via our contact form. Eligible refunds will be processed within 10 days of approval, via the original payment method. Transfers of digital products are not supported.

4.3 Physical Goods

You may return physical goods within 14 days of delivery. Goods must be unused and in original packaging. Return shipping costs are the responsibility of the customer. Refunds will be issued upon receipt and inspection of the returned items, processed within 10 days via the original payment method. swap are available upon request; contact us via contact form to arrange an swap.

5. No-Refund Services

Certain bespoke consulting offerings are provided on a no-refund basis due to the personalized nature and immediate allocation of expert resources. These services are clearly marked as non-refundable at the time of booking.

6. Modifications to Services

SelectaVivienda reserves the right to modify or discontinue any service at any time. If a service change affects a booked appointment or purchase, we will notify you promptly and offer alternatives or a refund as applicable.

7. Limitation of Liability

SelectaVivienda is not liable for indirect or consequential losses arising from the use of our platform. Our total liability for any direct claim under these Terms is limited to the total amount paid by you for the specific service in question.

8. Governing Law

These Terms are governed by the laws of Spain. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Barcelona, Spain.

9. Contact Information

For any questions or concerns, please reach out to us at:

SelectaVivienda
Address: Basilica of the Sagrada Família, Carrer de Mallorca 401, 08013 Barcelona, Spain
Phone: +34644416959
Business ID: G46271185
Support: contact form